Disclaimer

Last Updated: 1 January 2025

Please read this disclaimer carefully before using PureWater Elite products or services. By purchasing or using our products, you acknowledge and agree to the terms outlined below.

1. Product Performance

PureWater Elite filtration systems are designed and tested to achieve up to 99.9% purification rates under controlled laboratory conditions. However, actual performance may vary based on several factors:

  • Source water quality and composition
  • Water pressure and temperature
  • Frequency of use and maintenance
  • Age and condition of filter components
  • Installation quality and configuration
  • Local environmental conditions

We cannot guarantee identical performance in all situations and environments.

2. Health Claims

Whilst our water filtration systems remove a wide range of contaminants and provide high-quality drinking water, we make the following clarifications:

  • Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease
  • Health benefits described are based on independent testing and general scientific consensus
  • Individual health outcomes may vary
  • Our systems should not replace professional medical advice or treatment
  • Consult with healthcare professionals regarding specific health concerns

3. Installation Requirements

For optimal performance and safety:

  • Installation must be performed by certified technicians or qualified plumbers
  • DIY installation may void warranty coverage
  • Improper installation may result in leaks, damage, or reduced performance
  • Building regulations and local codes must be followed
  • Some properties may require modifications for installation
  • We are not responsible for damage caused by improper installation

4. Maintenance Obligations

To maintain system performance and warranty coverage:

  • Regular filter replacement is essential (schedules vary by model)
  • Annual professional servicing is recommended
  • Failure to maintain the system may reduce effectiveness
  • Neglected maintenance may void warranty coverage
  • Users are responsible for monitoring system performance

5. Product Lifespan

Stated product lifespans (up to 10 years for home systems, 15 years for business systems, 20 years for industrial systems) are estimates based on:

  • Average usage patterns
  • Regular maintenance and filter replacement
  • Normal operating conditions
  • Proper installation and care

Actual lifespan may be shorter or longer depending on usage and maintenance.

6. Water Quality Testing

We recommend:

  • Testing your source water before installation
  • Periodic testing of filtered water
  • Professional water analysis for specific concerns
  • Consulting local water quality reports

PureWater Elite is not responsible for testing your water or for contaminants not removed by our systems.

7. Limitation of Liability

To the fullest extent permitted by law:

  • PureWater Elite Limited is not liable for indirect, incidental, or consequential damages
  • Our liability is limited to the purchase price of the product
  • We are not responsible for damage to property caused by water leaks or system failures
  • Users should maintain appropriate insurance coverage
  • We recommend installing leak detection systems

8. Website Information

Information on our website is provided for general informational purposes:

  • We strive for accuracy but cannot guarantee all information is current or complete
  • Product specifications may change without notice
  • Images are for illustration purposes and may not reflect exact product appearance
  • Prices and availability are subject to change
  • We reserve the right to correct errors

9. Third-Party Links

Our website may contain links to third-party websites:

  • We are not responsible for the content of external sites
  • Links do not imply endorsement
  • Third-party sites have their own terms and privacy policies
  • Use third-party sites at your own risk

10. Professional Advice

Information provided by PureWater Elite should not replace professional advice:

  • Consult qualified plumbers for installation questions
  • Seek medical advice for health-related concerns
  • Contact water quality experts for specific contamination issues
  • Consult building professionals regarding property modifications

11. Regulatory Compliance

Our products comply with relevant UK and EU regulations at the time of manufacture. However:

  • Regulations may change over time
  • Users are responsible for ensuring compliance with local regulations
  • Some applications may require additional certifications
  • Commercial installations may have specific requirements

12. Environmental Conditions

Our systems are designed for standard indoor use:

  • Extreme temperatures may affect performance
  • Freezing conditions may damage components
  • High humidity environments require special consideration
  • Outdoor installation is not recommended unless specified

13. Warranty Limitations

Warranty coverage is subject to terms and conditions:

  • Covers manufacturing defects and component failures
  • Does not cover damage from misuse, neglect, or accidents
  • Does not cover consumable items like filters
  • Requires proof of purchase and proper maintenance
  • See full warranty terms for complete details

14. Changes to Products and Services

PureWater Elite reserves the right to:

  • Modify product specifications
  • Discontinue products or services
  • Change pricing and terms
  • Update policies and procedures

We will make reasonable efforts to notify customers of significant changes.

15. Governing Law

This disclaimer is governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Information

For questions about this disclaimer or our products:

PureWater Elite Limited
47 Berkeley Square
London W1J 5AT
United Kingdom
Email: info@purewaterelite.com
Phone: +44 20 7946 0958
Company Registration: 08742916

17. Acceptance

By purchasing or using PureWater Elite products, you acknowledge that you have read, understood, and agree to this disclaimer. If you do not agree with any part of this disclaimer, please do not use our products or services.